CodeRED provides quick delivery of phone messages for emergencies

The Town of Fairfield has contracted with Emergency Communications Network to license a new and improved high-speed phone notification system, CodeRED, which replaces Reverse 911 and provides Fairfield officials with the ability to quickly deliver phone messages to targeted areas or to the entire Town in emergency situations.

Town officials caution that such systems are only as good as the telephone number database supporting them. If a phone number is not already in the Town’s previous emergency notification database, then a resident or business will not be called. First Selectman Mike Tetreau said, “One of the reasons the CodeRED system was selected by the Town is that it gives individuals and businesses the ability to add their own phone numbers directly into the system’s database which is an extremely important feature.”

All businesses should register, as well as all residents who aren’t already in the system; have unlisted phone numbers; have changed their phone number or address within the past year; or who use a cellular phone or VIP phone as their primary number.

First Selectman Tetreau encourages anyone who is not already in the emergency notification system to log onto Fairfield’s website,, or the police department’s website,, and follow the link to the “CodeRED Community Notification Enrollment” page.

Those without Internet access may call 203-254-4830, Monday through Friday, (8a.m.-4 p.m.) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number.

Additional phone numbers may be entered as well.

Questions should be directed to the Fairfield Emergency Management Office, 203-254-4713.

First Selectman Tetreau explained, “CodeRED allows geographically-based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages.”

First Selectman Tetreau further stated that “CodeRED gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes.”

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