Fawcett, local business owner team up to improve taxi service in Fairfield


Red Dot Taxi president Jeff Serlin and state Rep. Kim Fawcett are working together to increase the number of taxis in town.

State Rep. Kim Fawcett recently testified in Hartford to help bring expanded reliable taxi service to Fairfield. The state Department of Transportation (DOT) held the hearing to determine community need. DOT controls which vendors will operate in a given service area.

Fawcett has been working with the president of Red Dot Taxi, Jeff Serlin, for more than two years in an effort to see better, more reliable taxi service brought to Fairfield and the surrounding area.

“For years, we have not seen the number of taxis serving our town increase even though the need certainly has,” Fawcett said. “Particularly for our students, commuters and seniors, who may rely on taxi service more than most. Often they call for a ride and get turned away or face a 30- to 45-minute wait time.”

Fairfield has a population of 58,000, as well as being the home to two universities, three train stations and a senior population while only having seven townwide permits for taxi operation. Greenwich currently supports nearly 60 taxis and neighboring Westport, with half the population, has nearly 30 taxis in operation.

“Rep. Fawcett is a strong advocate for our community and she is not only dedicated to serving us, she is persistent and ready to go to bat to protect local business interests,” Serlin said.

Fawcett’s testimony advocated for expansion of the permits to be awarded to a local small business. Red Dot Taxi is the only local business applying for the permits and Fawcett argued the preference should be given to a local business that desires to serve their hometown community.

“Red Dot Taxi and Jeff Serlin are serving a community in which they also live,” Fawcett said. “Mr. Serlin volunteers in our community, has children in our schools and has developed a good working relationship with local police. After Storm Sandy, Mr. Serlin provided free transportation for emergency responders because he lives here and has a vested interest in our community.”

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